In an earlier insight, we explored how chatbots can use OpenAI‘s Generative Pre-trained Transformer 4 (GPT-4) model. ChatGPT is one of many products that use this framework to showcase the technology’s prowess with some interesting results. This new Have Your Say entry lets you share your thoughts about chat agents and whether GPT-4 is perfect for them.
(more…)Tag: OpenAI
GPT-4 – How Can Retailers Benefit Through Customer Experience?
OpenAi’s ChatGPT has been on a tear with worldwide exposure since its release in November 2022. What exactly is it and how does GPT comes into play? This insight explores the latest GPT release GPT-4, what are its benefits and drawbacks for retailers, and what should they do next to keep ahead of the technology.
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