Let’s Talk About Retail Customer Experience

Retail Mashup have you covered retail customer experience insights on major streaming platforms. DeAnn Campbell and Larry Leung turn on their microphones to discuss retail customer experience topics on a regular basis.

We will discuss on:
Trending topics – We will discuss the latest real-life examples mixed in doses of reality checks and strategic action plans.

Bringing positivity to the mix – We will take the opportunity to speak about companies and concepts that exemplify retail customer experience.

Introducing you – We will interview leading retail customer experience experts on their thoughts about the current environment and the future.

Wouldn’t you join us? You can find new episodes on Apple Podcasts, Spotify, Amazon Music, Google Podcasts, Anchor, and iHeartMedia. More platforms will be added soon. If you have any ideas for a future show, feel free to contact us at [email protected]

Latest Episodes

  • Conquer Winter Storms With Better Customer Experience (2022)
    The 2022 holiday season will be remembered for a once-in-a-generation winter storm sweeping through North America. In a special edition of Retail Mashup the Podcast, Larrye discusses how retailers can better manage winter storm disruptions through customer experience. You can find this podcast episode on Spotify, Apple Podcasts, iHeartMedia, Amazon Music, Google Podcasts, and Anchor.
  • Brand Identity For The Better Part 2
    Part 1 of the Retail Mashup podcast focused on brand identity from the social media platform and messaging perspectives. In part 2, DeAnn and I discussed how brand identity could be improved through regular assessment, training, and failure adaptation. You can find this podcast episode on Spotify, Apple Podcasts, iHeartMedia, Amazon Music, Google Podcasts, and Anchor.
  • Fighting for Brand Identity Is Never Easy Part 1
    This podcast episode focuses on brand identity and the association with different influences and social media platforms can alter public perception for the worse.
  • Fall In Love With Pop-Up Experiences Part 2
    The first Retail Mashup podcast episode had a great response. DeAnn and I decided to build on the discussion with Part 2 focusing on how music artists, entertainers and other brands can prolong engagement with fun pop-up experiences.
  • The Love For Music And The Ultimate Pop-Up Experiences
    In this first episode of the Retail Mashup podcast, we will discuss the ultimate physical and digital pop-up experiences featuring BTS, Harry Styles, Beyoncé, and Selena Gomez. Additionally, we navigate around pop stars and the art of authenticity when it comes to engagement and selling their brand.
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