Retail Customer Experience Insights At Your Fingertips
Let’s Talk About Retail Customer Experience
Retail Mashup have you covered retail customer experience insights on major streaming platforms. DeAnn Campbell and Larry Leung turn on their microphones to discuss retail customer experience topics on a regular basis.
We will discuss on: Trending topics – We will discuss the latest real-life examples mixed in doses of reality checks and strategic action plans.
Bringing positivity to the mix – We will take the opportunity to speak about companies and concepts that exemplify retail customer experience.
Introducing you – We will interview leading retail customer experience experts on their thoughts about the current environment and the future.
The 2022 holiday season will be remembered for a once-in-a-generation winter storm sweeping through North America. In a special edition of Retail Mashup the Podcast, Larrye discusses how retailers can better manage winter storm disruptions through customer experience. You can find this podcast episode on Spotify, Apple Podcasts, iHeartMedia, Amazon Music, Google Podcasts, and Anchor.
Part 1 of the Retail Mashup podcast focused on brand identity from the social media platform and messaging perspectives. In part 2, DeAnn and I discussed how brand identity could be improved through regular assessment, training, and failure adaptation. You can find this podcast episode on Spotify, Apple Podcasts, iHeartMedia, Amazon Music, Google Podcasts, and Anchor.
The first Retail Mashup podcast episode had a great response. DeAnn and I decided to build on the discussion with Part 2 focusing on how music artists, entertainers and other brands can prolong engagement with fun pop-up experiences.
In this first episode of the Retail Mashup podcast, we will discuss the ultimate physical and digital pop-up experiences featuring BTS, Harry Styles, Beyoncé, and Selena Gomez. Additionally, we navigate around pop stars and the art of authenticity when it comes to engagement and selling their brand.