Samsung Food Adds Great New Dimension
Consumers will have a new way to manage their recipes with a new service named Samsung Food. It is a mobile application that focuses on personalized food experiences.
Will Self-Checkout Drive Revenue Improvement?
Kroger converted one of its supermarkets into a self-checkout solution. The shift using this technology has been swift but without its flaws. DeAnn Campbell explores whether the short-term efficiency gains but long-term customer experience pains from this technology will impact…
Are Retail Media Networks Ready For Prime Time?
Retail media networks are making waves in the advertising and retail industries with promises of new sustainable revenue streams and customer engagement opportunities. Are they ready for prime time and should brands hold on investing capital for unrealizable short-term gains?…
GPT-4 – How Can Retailers Benefit Through Customer Experience?
OpenAi’s ChatGPT has been on a tear with worldwide exposure since its release in November 2022. What exactly is it and how does GPT comes into play? This insight explores the latest GPT release GPT-4, what are its benefits and…
Big Loyalty Program Shakeup With BMO Acquiring Air Miles
Bank of Montreal agreed to purchase LoyaltyOne’s Air Miles reward program. This insight explores what happens when loyalty programs encounter big changes, how that will impact both vendors and customers, and the key steps to follow.
Ultimate Guide to Apple’s Live Activities For Brands 2023
Apple introduced “Dynamic Island” in the pro version of its iPhone 14 series last year. This combined with the release of the iOS 16.1 update enables businesses to build improved customer experiences through the “Live Activities” feature. This insight explores…