6 Types Of Customer Service For Brands To Master

Customer Service

Technology innovation has created new customer service channels. This insight takes a deeper look at how the customer service experience has evolved from high-touch person-to-person connection to automated solutions. Find out what the six types of customer service brands should…

Supermarket Kiosks – Love It or Hate It?

Supermarket Kiosk

Introduction – Supermarket Kiosks During the pandemic, many supermarket chains rapidly introduced self-checkout kiosks to replace full-time employees and reduce unnecessary interactions. Brandessence Market Research forecasts that the interactive kiosk market will reach $38.52 billion by 2028 at a CAGR of 4.8%.…