In recent years, the retail landscape has undergone a profound transformation fueled by artificial intelligence (AI) advancements. This technological revolution has not only reshaped how retailers operate but has also fundamentally altered the way consumers shop. In the first part of the series about AI and the retail industry, we introduced the concept and how it impacts the retail industry.
The second part continues by focusing on personalization. What are the good, bad, and ugly components of using the technology for retail brands to build the best experience for consumers?
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