Starbucks’ new CEO is off to a good start to learn what to fix/keep/reinvent. Hopefully, he sees beyond the nuts and bolts of operations to fix what’s really wrong. This insight explores Starbacks’ reinvention as the best third place for customers who like spaces away from home. Introduction Starbucks has a new Chief Executive Officer … Continue reading Starbucks’ As The Best “3rd Place” – A Love Letter